

Hospitality! Truly Malaysian hospitality 😀 The team on ground make it home away from home!
Km
julio de 2025

Love its strategic location where it's less than a 10mins walk from checkpoint. The room was spacious, toilet was clean, housekeeping was prompt, hotel staff were great, there is also an entertainment area which we could chill at with a pool table and foosball table. There was also a kids play area as well, so it is a very family friendly hotel to stay at. Food choices at the executive lounge was great - we really enjoy the quiet and relaxing vibe there during the evening time. They also offer towels for drying near the pool - which was really nice!
Joops
septiembre de 2025

We chose Amari for a short family break and were excited for our stay. Late that night, our young daughter developed a fever and we needed help urgently. The night staff were wonderful — reassuring, attentive and quick to help us find a nearby clinic. Unfortunately, as her condition didn’t improve, we had to check out at midnight and head home. While we missed the chance to experience the room and the breakfast we’d heard great things about, the compassion and professionalism we encountered were outstanding. We’re grateful for the care shown to us and look forward to coming back soon to enjoy the stay we had planned.
Anonymous
septiembre de 2025

Location was good, breakfast was good, except for the fruit selection which was poor.
Prem
agosto de 2025

Breakfast was an experience. Hotel room was great. Service was excellent.
Zhongyi
septiembre de 2025

I loved everything. I am so glad I booked the club twin room. The service from the moment I checked in to checked out was a fantastic experience. I am so very sorry I did not get the names as I was having too much fun. The room was good, breakfast had a wide variety and tasted good. I would like to personally thank all the staff who were on duty during my stay as everyone had a smile on their face and greeted us. The Indian concierge guy was very friendly and helpful, knowing that my mum is on wheelchair. I didn't get to experience much of the executive lounge but the Sabahguy who was on duty was very friendly and had very good service. All in all, with the proximity to komtar and city square and the great service, I will definitely be back.
Siti
julio de 2025

Liked the location alot as it is conveniently located opposite Komtar JBCC and within short walking distance to City Square. Facilities in the hotel was more than expected , especially where there is a kid's corner for the kids to relax and watch cartoon with a large screen, a games room where adults and children can play together, even a small drinks corner to welcome guests. The reception where I checked in staff were very polite and patient and spoke easy to understand English. Very good !!! Keep it up!!!
Yu-chung
agosto de 2025

Pool access rooms are so convenient for kids and hijabs sister. Rooms are fairly clean and comfortable. I booked connecting rooms level 8 no. 813 (king) and 815 (twin). Breakfast was good. There's kid's play area at lobby, level 6. Pool table, colouring area. Bed was comfy. Pool Access rooms are limited. You won't get if it was last minute. I've booked a month advance.
Msq
junio de 2025

Excellent service from Staff at Amaya Food Gallery (Breakfast), right from the greet staff, to the waiters. Special shout out to 2 amazing staff at the egg station, the malay girl (Intern) who greeted me with a bright and cheerful good morning and ask how is my stay at Amari Hotel. And also the malay gentleman who cook my sunny side up, we chatted a bit and both are indeed warm, polite, cheerful and charasmatic, I reckon you could sign up the malay girl to work with you permanently, and please send my compliments to them, for their amazing energy and happy faces, to me they are the face of Amari. (Breakfast: Dec 1st, 2024). The concierge service as outstanding as well, polite and friendly and helpful.
Sutinawatie
diciembre de 2024

The staff was very friendly and helpful. The breakfast was good but there could be more varieties Coffee machine needs improvement as it breaks down often Room was clean and comfortable - but more towels need to be in bathrooms Conceirge was good and very helpful Restaurant staff were very friendly and accomodating Food (High Tea & Dinner Menu was good) Location was great as 2 main shopping centers (Komptar and City Square Mall is just next door & Kota Raya 5mins away)
Mohan
junio de 2025
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